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Director Signalling Operations

New South Wales Department of Premier and Cabinet - Sydney, NSW

Any Industry
Source: uWorkin


There are currently 16 jobs listed by Sydney Trains Director Signalling Operations Organisation/Entity: Sydney Trains Job Category:

  • Management | Director (M)
Job Location:
  • Sydney Region / Sydney - East
Job Reference Number: 12089-35519683 Work Type: Full-Time Closing Date: 30/05/2021 - 11:59 PM
  • Exciting strategic leadership opportunity
  • Drive change and innovation within the Rail Operations Centre
  • Permanent opportunity, located in Alexandria

About us

At Sydney Trains our vision is to keep Sydney moving by putting the customer at the centre of everything we do. We work at the heart of local communities and integrate cutting edge technology to deliver efficient rail services which exceed expectations and support a rapidly growing economy. Sydney Trains also operate the Rail Operations Centre and are responsible for the maintenance of assets including tracks, trains, signals, overhead wiring, stations and facilities. We conduct our operations in the community in compliance with the principles of ecologically sustainable development.

Customer Operations

Customer Operations brings together Customer Service and Operations Delivery and has been created as part of the Sydney Trains Transformation Program. Integrating the two areas will enhance collaboration and ensure that we work seamlessly to deliver memorable customer journeys each and every day, both now and into the future.

We have huge challenges ahead of us with increased patronage and evolving customer expectations. It means that we need to remain focused on the delivery of consistently excellent service and strong operational performance, while at the same time delivering major projects that create capacity across the network.

Rail Operations Control sits within the Customer Operations Branch and manages the day-to-day operations of the Sydney Trains and NSW TrainLink networks. This includes train operations, signalling and track possession management within Network Control, monitoring train services and incident management with a focus on safety, reliability and customer service.

The opportunity

Sydney Trains has a newly created opportunity for a seasoned operational executive to join the Rail Operations Control Team in the role of Director Signalling Operations.

The role leads all operations signalling across the Sydney Trains network including the leadership of 500+ signalling emloyees. The role leads, manages and delivers the implementation and adoption of all future signalling technological changes across the Sydney Trains network, ensuring adequate engagement of stakeholders and staff representatives to align with relevant Enterprise Agreements.

The role also ensures that the operational performance of signal operations aligns with Safety the strategic and operational objectives of Sydney Trains. The role drives continuous improvement processes, financial accountability and transformational change/reform programs that deliver improved budget outcomes,

and enhanced communication with stakeholders.

Key accountabilities include:

  • Model, lead and drive a culture of embedding Safety Critical Communications and Operations Excellence in Signalling across the business with an emphasis on a continuous improvement lifecycle as part of a customer-centric approach to decision-making in operational performance
  • Lead the strategic planning and development of current and future signalling needs of the Sydney Trains and NSW Trains network to deliver improved network safety, capacity and performance
  • Lead, plan and manage the ‘day of operations’ functions for all Operations Signalling to deliver a safer railway through ‘Operational Excellence in Signalling and operational efficiency whilst eliminating or minimising the impact of disruptions upon customers across the the Sydney Trains and NSW Trains Network
  • Provide expert operational advice to major programs ensure Signalling consolidation programs have considered specific signalling operational needs to get the best possible outcome of major programs that will deliver tangible benefits for our customers and enhancing network safety.

About you

A strategic and inspirational leader, you have significant demonstrated experience leading a large operational workforce in an industrially sensitive and complex environment, ensuring business requirements are delivered on in a safe, reliable manner.

You have a strong ability to build credibility and trust with stakeholders at all level of the organisation, and you can negotiable and influence successfully to great outcomes, creating efficiencies and continuous improvement as you go.

You’ll be motivated by driving innovation and change initiatives, financial accountability and transformational change/reform programs that deliver improved budget outcomes, and enhanced communication with stakeholders.

Extensive experience and knowledge in the management of train operations utilising safe working rules and procedures is highly regarded.

The ideal applicant will have tertiary qualifications in a relevant discipline or equivalent demonstrated experience in a similar role.


Please click here to view a copy of the role description.

Right now is an exciting time to join our team as we prepare to meet the needs of customers with a world-class rail system. Be a part of something big. Apply today to register your interest!

To apply for this position, please submit a resume and address the questions in the online application form.

Our Commitment to Diversity

Great people come from all walks of life. At Sydney Trains, we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

Salary and benefits

Transport Senior Executive TSSE 1A role.

Sydney Trains offers its employees challenging and rewarding work with opportunities for career progression, learning and development and work-life balance. Other benefits include:

  • Free travel on Government trains, buses and ferries
  • Flexible work practices

Need help?

For any enquiries, please contact Stephanie John via email: Steph.John@transport.nsw.gov.au .

Applications close: 11:59pm, Sunday, 30 May 2021.

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