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May

Director, Customer And Product

New South Wales Department of Premier and Cabinet - Sydney, NSW

Any Industry
Source: uWorkin

JOB DESCRIPTION

There is currently 1 job listed by Operations, Customer & Place Making Director, Customer and Product Organisation/Entity: Operations, Customer & Place Making Job Category:

  • Planning | Planning Management
  • Management | Director (M)
Job Location:
  • Sydney Region / Sydney City
Job Reference Number: 11873-35448493 Work Type: Full-Time Closing Date: 21/05/2021 - 11:59 PM

About us

Sydney Metro is a fully automated rapid transit system which offers a new generation of fast, safe and reliable train services. Sydney Metro also leads the development of vibrant station precincts to meet customer and community needs, transforming the way Sydney travels and helping shape the future of Australia’s largest city.

The opportunity

An exciting leadership opportunity has become available within our customer service and planning executive team this is a rare and unique opportunity to have the chance to work on one of Sydney’s biggest new rail infrastructure projects. In this role you will be leading the customer and product experience for the new Western Sydney Airport line, leading a team of senior managers.

Working within our customer service and planning team reporting to the customer service director you will advocate for transport and customer outcomes, lead change assessments coordinate views and facilitate decisions, managing a team of 15 senior managers.

Please click here to view a copy of the position description.

About you

You are a tertiary qualified professional looking for an opportunity to apply your experiences to build a world class customer and product function.

You have proven project planning and organisation skills with a demonstrated ability to work under pressure in a fast paced environment, managing competing priorities and meet deadlines

You have experience in building trusted relationships quickly, influencing and communicating effectively with people at all levels to ensure a project’s successful delivery.

  • Government or rail experience is helpful.
  • You will be people and outcome focused, able to get tasks completed within tight timeframes and with a high quality outcome.

Salary and Benefits

This is a Transport Senior Service role offering an attractive remuneration package.

For more information on Employee Benefits at Transport for NSW please click here .

Interested?

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

To apply for this position, please submit a resume and answer all questions within the online application process.

Applications close: 11:59pm, Friday 21st May

The way we work is evolving, and we want to enable our people to work in ways that work for them. We’re moving from predominantly office-based work to a more flexible approach that supports working from different locations, including regionally. If you’re interested in working from a location not listed in the job ad, please get in touch with the Talent Specialist to discuss what’s possible.

Our Commitment to Diversity

Great people come from all walks of life. At Transport for NSW, we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

For any enquiries, please email Leigh Dyer at LEIGH.DYER@TRANSPORT.NSW.GOV.AU .

Apply today to register your interest!

Find out more about Sydney Metro at https://www.transport.nsw.gov.au/sydney-metro .

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