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Senior Communication And Stakeholder Engagement Officer

Transport for NSW - Sydney, NSW

Government, Defence & Emergency
Source: uWorkin


  • Be part of a proactive team oriented environment and forward thinking organisation
  • Several vacancies – Permanent & Fixed-Term (till December 2022 & 2025) full time based in Sydney
  • Opportunity to work and grow in a dynamic but intellectually stimulating work environment

Agency Overview

At Transport, we’re passionate about making NSW a better place to live, work and visit. Our vision is of a connected roads and public transport network that has higher capacity and gives people the freedom to choose how and when they get around, no matter where they live and work. Right now, Transport is delivering an unprecedented $72.2b investment into a truly game changing Future Transport strategy.

Great people come from all walks of life and at Transport for NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.

The Division

The Greater Sydney Division integrates transport modes including trains, metro and buses; critical infrastructure and services to support Sydney’s growing metropolitan population and is projected to swell to over 12 million people within the next 40 years.

About The Role

The primary purpose of the role is to assist in the development and delivery of a full range of effective internal and external strategic stakeholder engagement services and programs. This includes supporting the development and delivery of internal and external strategic engagement to ensure stakeholders and customers have access to consistent, accurate, relevant and timely information. You will be a part of a team which works together to redefine integrated transport choices to improve the lives of customers and communities, making Greater Sydney a better place to live, work and play.

About You

Demonstrated experience in developing communication plans and content and leading execution of corporate communication plans, within a customer-focused environment. Expertise in writing comprehensive messaging with the ability to translate and tailor complex information to suit diverse stakeholder groups.


in the management of stakeholder issues, responding to Ministerial correspondence, customer enquiries and acting as an interface for the program. Proven data analysis, reporting skills and the ability to identify and mitigate risks is key to your success in this role. Ideally, you’ll have an understanding of rail initiatives, the ability to respond quickly in a fast paced changing environment, along with developing highly effective collaborative relationships. You would be have experience in supporting highly sensitive projects/situations, issues management, communication and stakeholder engagement.

For more information on this position, view the role description here

Our commitment to diversity

TfNSW are committed to building a diverse and inclusive culture across the Transport cluster, planning for and promoting diversity. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA, people with disabilities, women and other diversity groups. TfNSW recognises the benefits that such an approach brings for our staff and customers in delivering the future of NSW.


Joining Transport for NSW, you’ll have access to a range of unique government benefits. These include flexible working arrangements, professional development opportunities, health and wellbeing programs, and a program that helps you stay connected with work before, during and after parental leave. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

Check out our Employee Benefits Guide to find out more about the benefits available to you when you join Transport.

Transport Service Grade 8 ($118,015 – $132,176) plus employer’s contribution to superannuation and annual leave loading



Tertiary qualification in a relevant discipline (e.g. media, communications, public relations) and/or equivalent industry experience.

How To Apply

To apply for this position, please click apply, submit a resume and complete the target questions within the application portal. or for more information on Transport for NSW please click on link provided.

Should you have enquiries about the role, please contact Jackie Brillas on 0466 102 162 or at Jackie.Brillas@transport.nsw.gov.au

Applications close: 11:59pm Sunday, 6 June 2021