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Project Officer - Process Improvement

Infrastructure & Place - Sydney, NSW

Government, Defence & Emergency
Source: uWorkin


About us

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate road, rail, bus and maritime services, always keeping the safety and comfort of our customers at the heart of what we do.

About the team

The Infrastructure and Place (IP) division is in the process of delivering an ambitious and once-in-a generation multi-billion program of public infrastructure works which will ease congestion, improve safety, create new places and connect communities for generations to come. Our Engineering and technical services team provide and coordinate specialised engineering and technical advice and services to enable the multi-modal delivery, operations and management of our Transport network.

The opportunity

We are currently hiring a Project Officer (Process Improvement) within our Sydney based teams. The role is responsible for performing day-to-day project operation and administrative activities to support process improvement initiatives across divisional teams. This includes implementing changes to drive best practice efficiencies around the development and delivery phases of Evolving Transport projects and objectives.

Key accountabilities:

  • Deliver and manage a range of secretariat and process improvement administrative services, including coordinating meetings and attendees, preparing agendas and reporting follow up action items.
  • Arrange meetings and workshops including liaising with presenters and coordinating event logistics to support the development of management content activities.
  • Provide technical software and systems information to develop and improve team support processes and services.
  • Implement comprehensive workflow systems to manage the delivery of evolving transport process improvement activities to project teams and stakeholders.
  • Prioritise issues when planning future support activities.
  • Check, collate and distribute regular content development reports on time.
  • Model collegiate and collaborative behaviours to achieve the greater good for the community, celebrate a diverse workforce, create an environment where people can create and thrive, or support people’s wellbeing.

About you

You will have demonstrated knowledge and experience in project administration, coordination and process improvement ideally within transport infrastructure. You will have demonstrated ability in applying office and project management procedures, as well as knowledge and experience in the application of corporate management systems and proficient computing skills, including Microsoft Office applications with an ability to present information and data in a logical and coherent manner. You will be able to work collaboratively and communicate confidently with stakeholders at various levels.

You will have strong problem solving skills, be self-directed in your approach to tasks and able to tackle a wide range of issues and challenges. You will have demonstrated experience managing multiple tasks in a time sensitive environment and be able to work independently and contribute effectively in a collaborative team environment whilst maintaining a high level of work ethic.

Salary and benefits

The salary for this position is Transport Service Grade 5 ($83,402 - $91,744) per annum plus superannuation and leave loading.


Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

To apply for this position, please submit a resume and answer all questions within the online application process.

This is a fixed-term, full time opportunity ending 20 December 2022.
Please check the internal role eligibility requirements or policy for your agency before applying for internally advertised roles.

Applications close: 11:59pm, Sunday 6th June 2021

The way we work is evolving, and we want to enable our people to work in ways that work for them. We’re moving from predominantly office-based work to a more flexible approach that supports working from different locations, including regionally. If you’re interested in working from a location not listed in the job ad, please get in touch with the Talent Specialist to discuss what’s possible.

Our Commitment to Diversity

Great people come from all walks of life. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

For any enquiries, please email Paul Cao at PAUL.CAO@TRANSPORT.NSW.GOV.AU .

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us