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Executive Housekeeping Manager - Permanent Full-time

SeaLink - Fraser Island, QLD

Hospitality, Travel & Tourism
Source: uWorkin


Join an award-winning tourism and transport company

Access to a range of Employee Benefits

Training and Development opportunities provided

About Us

SeaLink Travel Group is Australia’s largest land and marine, tourism and public transport service provider with established international operations.

The publicly listed group is one of Australia’s most experienced and diverse multi-modal transport businesses, boasting performance-driven capabilities across ferry, bus and light rail.

The Group is made up of SeaLink marine and tourism operations and facilities and Transit Systems group, with domestic and international public transport contracts across five Australian states and territories, as well as Singapore and London.

Globally, The Group moves more than 206 million customers per year, has over 8,900 employees and operates approximately 3,500 buses and 117 vessels.

SeaLink Fraser Island incorporates Kingfisher Bay Resort, Eurong Beach Resort, and Fraser Island Barges & Fraser Explorer Tours.

About the Role

Reporting to the Rooms Division Manager, the Executive Housekeeping Manager will be responsible to manage the administration and operation of the housekeeping department, ensuring cleanliness of our 106 villas, 152 hotel rooms and 8 private houses at Kingfisher Bay Resort.

Salary $80k

Fulltime role

Must have at least 2-3 years experience in a similar role in a Large hotel or Resort environment.

Key Role Requirements

  • Daily allocations of rooms and duties
  • Management and training of Housekeeping team members
  • Coordination of workforce to meet daily deadlines
  • Checking rooms to ensure a high standard
  • Releasing rooms on time for guests
  • Attend to guest enquiries, requests and complaints
  • Monitor as required the disposal of laundry and garbage
  • Liaise with Maintenance and Front Office departments
  • Ensure safe manual lifting procedures are adhered to
  • Management of staff rosters
  • Management of Workplace Health and Safety procedures

Skills, Qualifications & Experience

  • Proven experience as an Executive Housekeeping Manager, within a Hotel/Resort environment
  • Demonstrated ability to manage a large team, approximately 50 pax
  • Experience in motivating team members to achieve targets and outcomes
  • Great time management skills and meticulous attention to detail
  • Exceptional customer service skills
  • Ability to effectively communicate with other resort departments
  • Knowledge with housekeeping product and OH&S compliance
  • Ability to work flexible hours
  • A valid Police Clearance (dated within the last 6 months) or the ability to obtain one for work
  • A valid manual licence – highly regarded
  • The ability to work across a broad rostering system, over a 7 day working week
  • The ability to work during peak seasonal periods


  • Access to an in-house Training & Development Manager
  • Monthly One-On-One’s with your Department Manager
  • Departmental Buzz Nights! A great way to get to know your Department team members on a social level
  • Various team member benefits through the Accor and SeaLink brands
  • Team member famils – why not stay a night at one of our Resorts, dine in our restaurants, take a tour, or enjoy a relaxing massage in our Island Day Spa! 
  • Various yearly team member recognition programs, designed to recognise team members exceptional performance and achievements in the workplace

How to Apply

Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.

We are requesting your resume and a cover letter explaining why you are the best person for this position.

Applications close by 5pm on Friday 30th April 2021.

SeaLink Travel Group is committed to providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. We strongly encourage applications from Aboriginal and Torres Strait Islander people.

Fraser Island, QLD

Hospitality, Travel & Tourism


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