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Operational Investigations & Improvement Specialist


Any Industry
Source: uWorkin


Metro is a multi-award winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.

The Operational Investigations & Improvement Specialist is responsible for supporting the Operational Investigations & Competency Manager and Senior Operational Investigations Specialist (Human Factors) in undertaking level-2 rail safety investigations root-cause analysis. This includes running and/or coordinating Principal Driver Specialists and supporting countermeasure evaluation through short controlled experiments, trials or pilots.

Your responsibilities include but will not be limited to;
• Perform investigation tasks coordinated by the Senior Operational Investigation Specialist
• Collect and structure data for analysis
• Conduct root-cause analysis of level-2 safety breaches using analytical, observational and/or stakeholder facilitation techniques
• Prepare investigation reports and communications
• Conduct or co-conduct interviews, site/scene/train observations and review evidence including video, photos, and signal plans

About you

To ensure success in this position you will possess the following;
• Hold a current TTSA (Train Track Safety Awareness) certification
• Have completed ICAM training (essential)
• Ability to objectively and professionally observe, test, question, and provide feedback
• Strong relationship skills and the ability to build and maintain positive and collaborative relationships with clients, colleagues and stakeholders to deliver on business objectives.
• Capable of effectively utilising competency standards, making sound judgements, and where appropriate escalating issues
• Strong written and verbal communication skills with the ability to communicate effectively with all levels of management and staff
• Effective time management and organisational skills

Ready to apply?

Please submit your application by 5 pm, Thursday 8th of April 2021.

This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters.

If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you!

Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please do note only applications with the right to live and work in Australia will be considered for this position.