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18

March

Systems Engineer

Metro Trains - Melbourne, VIC

IT
Source: uWorkin

JOB DESCRIPTION

Metro is a multi-award winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.

Position

We have a fantastic position for a System Engineer to lead the lifecycle of business applications and infrastructure through the phases of planning, requirements, design, deploy, operate, evolve and retire. The team’s focus is also on providing 24x7 operations support and improving the technology used by the broader staff base across the organisation in their day-to-day roles.

Responsibilities

Your responsibilities will include;

  • Liaise with professional and technical staff both internally within MTM and external 3rd party providers regarding setting up appropriate hardware, software and operating system environments, carry out integration tasks, perform data configuration, as well as complex problem resolution.
  • Perform system & application support and maintenance activities in a mixed Windows, Mac and Linux operating system environment, across multiple locations including MTM’s disaster recovery site.
  • Proactively identify potential ROMS system issues, monitor and evaluate system logs, and recommend appropriate solutions to ensure the highest levels of system and infrastructure availability are met at all times.
  • Facilitate the upgrade and enhancement of various existing Systems as well as conduct maintenance investigation and assistance with validation activities as required.
  • Rapidly evaluate end user ROMS support requests whilst maintaining communication with customers from problem identification through to problem resolution.
About You

In order to be successful you will possess the following;
  • Tertiary studies in a suitable IT or engineering discipline.
  • Tertiary or industry experience in Systems Engineering (3+ years).
  • Demonstrate a proven track record for resolving technical issues involving Microsoft's core business applications, operating systems and server technologies.
  • Acknowledge, resolve and prioritise end user requests and raised incident notifications through to completion.
Benefits

All Metro Employees receive a free Myki pass that allows free Public Transport in Victoria
Metro supports work/life balance with opportunities to work from home on occasion
Have a great impact on programs that will directly improve Melbourne’s suburban rail network whilst ensuring these developments do not come as a cost to our safe and cost-effective delivery of services

How to apply

Please submit your application by clicking ‘Apply Now’ before 31st March 2021

This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters.

If what you've read resonates with your values, experience and career aspiration then we want to hear from you!

Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please do note only applications with the right to live and work in Australia will be considered for this position.

Metro Trains