L&od Support Officer


East Perth, WA

Posted 9/18/2019

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. As a fast growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world. Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations. Moving millions of people needs the skill and commitment of a talented workforce.

The Role

People and Organisational Development Division has an exciting opportunity for a motivated individual who is highly organised and can manage the demands of a dynamic, fast paced operational environment.

In this role you will provide a customer focused administrative service to ensure the efficient and effective functioning of the Learning and Organisational Development (L&OD) Branch. You will respond to phone, counter and email enquiries on a regular basis. You will undertake training course administration and assist in maintaining and retrieving records and documentation relating to L&OD.

You will have a demonstrated history of using your well developed communication and interpersonal skills to provide administrative support in a learning and development environment as well as strong proficiency with Microsoft Office Suite and use of database applications. You will have proven experience using your conceptual, analytical and problem solving skills to follow processes and identify opportunities for improvement. Sound planning and organising skills and having a demonstrated ability to work autonomously and in a team environment is essential.

Please note that this is a fixed term opportunity until August 2020 with the possibility of extension and or permanency.

Further Information

For further information about this position, please refer to the attached Job Description Form (JDF).

You can also gain more detailed information on the role by contacting Ms Suzanne Matthews, Coordinator, L&OD Operations, on (08) 9326 3890.

Alternatively, for more information about the PTA, please visit our website at www.pta.wa.gov.au.

How to Apply

Applicants are requested to provide the following:

  1. A current CV with two work related referees; and
  2. A written application addressing the following selection criteria requirements as per the JDF in no more than two pages:
  • Experience in providing administrative support in a learning and development environment, including dealing with customer enquiries and management of records.
  • Well developed written, verbal and interpersonal skills, and ability to work effectively both autonomously and in a team environment.
  • Ability to ensure accuracy in following processes and as well as identify opportunities for process improvements. 

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please complete the attached consent form as part of your application as all PTA positions are subject to ongoing integrity screening.

Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

To view and apply for this job on the web visit: